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About Us
TECHNOLLI is the ultimate source for tested EFI's and Hackintosh/Opencore services. My goal is to provide you with the best shopping experience by offering a wide range of high-quality products and services, all in one place. Our team of experts is dedicated to providing you with the best support and advice to help you make informed decisions. We take pride in our commitment to excellence and our mission to provide you with the best products and services on the market. Explore our website to learn more about our offerings, and don't hesitate to contact us with any questions or concerns you may have. We look forward to serving you!
Return Policy
Return Policy for Computers Purchased Online
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1. Eligibility for Returns:
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Computers and related accessories are eligible for return within 30 days from the date of purchase.
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To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
2. Return Process:
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To initiate a return, customers must contact our customer support team at technollitips@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
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Clearly mark the RMA number on the outside of the package.
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Ship the product, along with all original accessories and documentation, to the address provided by our customer support team.
3. Non-Returnable Items:
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Software and downloadable products are non-returnable.
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Items damaged due to customer misuse or neglect are not eligible for return.
4. Refund or Exchange:
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Customers can choose between a refund or an exchange for eligible items.
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Refunds will be processed within 3 days of receiving the returned product.
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Exchanges will be processed upon receipt and inspection of the returned item.
5. Restocking Fee:
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A restocking fee of 10% may be applied to returned items, at our discretion.
6. Shipping Costs:
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Customers are responsible for return shipping costs unless the return is due to our error.
7. Warranty Claims:
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Warranty claims for defective products should be directed to the manufacturer. Contact information for warranty claims will be provided with the product.
8. Damaged or Defective Items:
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Customers must report any damage or defects within 2 days of receiving the product.
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We will arrange for the return of the damaged or defective item and provide a replacement or refund.
9. Cancellation Policy:
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Computer orders may be canceled within 24 hours of purchase. After that period, the order is considered final.
10. Changes to the Return Policy:
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We reserve the right to update or change our return policy at any time. Changes will be effective immediately and communicated to customers.